Tag Archive for silvershield

Always check before you update…

If you’re still running an old version of SilverSHielD (older than 5.5) please always contact Extenua before performing the update/upgrade.

In fact, the v6.x installer is guaranteed to automatically import your configuration, settings, and users when upgrading from v5.5, but may not be able to import from older formats.

An upgrade from version 4 or early 5 can be performed via an intermediate upgrade to version 5.5. Upgrade from older versions (developed by K2SXS before the acquisition by Extenua) may not be possible. So, please, contact us if you’re facing these scenarios.

Upgrading from v5.5 or older to the latest version 6.x, instead, is totally automatic and can be performed right away, no need to contact us in this case.

Fixing SQLite3 Error 8

If you have upgraded SilverSHielD from an old version (5.x or earlier) to the latest version you may see a “SQLite3 Error 8” message when attempting to save the configuration through the management console, or to apply a new license code.

sql3err8

Read more

Activating license behind a firewall/proxy

SilverSHielD provides two alternative methods for license activation behind a corporate firewall/proxy, or when the server is totally offline (private LAN with no Internet access).

If the Internet is accessible through a proxy, there is a specific configuration panel in the Management Console, as shown in the image below.

Proxy Configuration

Read more

How to add an event-hander (script) to SilverSHielD

To map a script to an event-handler in SilverSHielD v6.0+, click on the “+” button in the action bar at the bottom of the “Event Handling” section.

Read more

How to make SilverSHielD PCI-compliant

Some of our customers operating in specific verticals (especially in the financial sector) need their SSH/SFTP to be PCI compliant.

With SilverSHielD this is just a matter of how you configure it.

In fact, the PCI compliance test performs checks to identify whether or not certain “weak” encryption algorithms are supported. If they are, the test fails.

Therefore you need to disable such weak algorithms, and to do so you have to use the Expert Settings panel. Read more